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ARTA lauds LTO for fraud-free online collection

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An anti-corruption body has recognized the efforts of the Land Transportation Office (LTO) to adopt an online system to boost fee collections.

The Anti-Red Tape Authority (ARTA) commended the LTO for complying with Republic Act (RA) 11032, known as the Ease of Doing Business Act, which resulted in its collection of more than P1 billion in online payments.

Lawyer Jeremiah Belgica, ARTA director general, lauded the LTO for its PHP1.3 billion corruption-free online collection from car dealers from Oct. 1, 2018 to August 15.

“During the event, they were already at PHP1.3 billion collection and this was all done online. So, ibig sabihin po nito, wala pong nakupit na pera po dito. Malinaw po ang transaksyon na nangyari at mabilis at naging komportable ang naging pagbabayad (What this means is that no money was stolen. The transactions happened clearly and payments were fast and comfortable),” Belgica said in a phone interview.

The LTO uses an online payment system that receives payments from car dealers in areas covered by LTO National Capital Region (NCR) West and Regional Office 3 (Central Luzon).

Belgica said LTO's online collection system falls squarely on President Rodrigo R. Duterte’s mandate to all government agencies to streamline and make comfortable the processes of services.

The LTO, one of five government agencies tagged by Duterte as needing “drastic” improvements during his fourth State of the Nation Address last month, received a lot of complaints because of its sheer number of clients but also received many praises for its systematic improvements.

“Maraming reklamo ngunit sila rin ang maraming papuring natanggap (They received many complaints but they also received many praises),” Belgica said.

During the awarding ceremony in Quezon City that was meant to thank top users and supporters of the online payment system, Belgica presented a Certificate of Commendation to LTO chief Edgar Galvante for efforts to ease doing business and combating red tape.

In an interview, lawyer Clarence Guinto, LTO-NCR West director, said the LTO hoped to accommodate the rest of the driving public, through an online payment system that would not only cater to those who want to register a motor vehicle or renew their license but would also collect payments for traffic violations.

“When you register your motor vehicle every year or when you renew your license, every five years 'yung sa ngayon (as of now), prior to going to LTO office, you may pay now through online. That’s in the pipeline now. Or even when you are issued citation tickets, and then you admit the citation, the traffic violation, you just pay your fines through an online payment. That’s still in the (future), forward-looking,” Guinto said.

The current online payment system is limited to the Landbank Electronic Payment Portal.

Under a new Department of Transportation-LTO IT System, online transactions with the LTO will be expanded to include all banks, payment centers, and payment kiosks. 

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